Contact
Questions, feedback, or a real person?
Tell us what you need and we'll route it to the right team. Most questions get a response within one business day.
Send a message
Drop us a line and we'll write back.
Fill out the form and a member of the RateZip team will get back to you. For loan-specific questions, please use the rate-quote flow from the homepage instead - it gets you to a licensed lender faster.
Reach the right team
General questions, partnerships, and press all go through the form - it routes straight to our team, usually with a reply by the next business day.
Privacy & data requests
privacy@ratezip.comSend us some mail
Peklava LLC, DBA RateZip
59 Grove Street, Unit 2J
New Canaan, CT 06840
Press & media
For media inquiries, interviews, or data requests, use the form above and select Press / media - it reaches our team directly.
Response time
Within 1 business day
Most inquiries get a reply by the next business day. Loan related questions are routed to licensed loan officers when applicable.
Business hours
Mon-Fri · 8 am-4 pm ET
Our offices are closed on federal holidays. Messages received after hours are answered the next business morning.
Urgent?
Use the rate-quote flow
If you have a time sensitive lending question, the fastest path is to start a rate request - you will be connected with a licensed lender directly.