If you’re a bank or creditor and need a better way to connect with your consumers, then you may want to consider ConsumerDirect. Headquartered in California, ConsumerDirect is a company that produces platforms to make the consumer/bank relationship easier than ever.
Some of ConsumerDirect’s products include Action Buttons, Smart Credit Reports, Live ID Alerts, and Money Managers. Smart Credit Reports give the user a complete overview of their credit report, helping them to understand their credit history, and make communicating with creditors easy. Live ID Alerts notify users of suspicious activity, such as someone opening a credit card under their name. Money Managers provide summaries of accounts, credit cards, and more. Action Buttons combine all of the above, giving the consumer an easy way to get their questions answered and communicate with banks and creditors.
It’s easy to see why working with ConsumerDirect can benefit consumers, but how specifically can it benefit banks or creditors? ConsumerDirect allows a bank or creditor to access the information they need to better serve their customers. They also save companies on phone support and mailing costs by providing an easy way to follow up and provide consumers with information.
Founded in 2003, ConsumerDirect has more than 30,000 Action button partners. Customer service and communication are vital parts of any business – make sure yours is up to the task!
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