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About Us VirtualBank built an online banking process from the ground up. Newly built for security and ease of use, both our clients and staff have all the tools and information they need right at their fingertips. Ahead of the pack, VirtualBank has always had its eye on the future. A future of banking forever changed by the convenience of online banking. While most traditional banks have adapted and cobbled together legacy systems and an online interface, VirtualBank has one platform, built to do business online and founded to save clients’ money on everyday banking and lending. We’re building your wealth, not bank branches. At traditional banks the cost involved in building bank branches is passed along to banking customers in fees and rates. VirtualBank does not have a network of branches and operates efficiently through electronic and ATM transactions. This creates operating cost efficiencies which enable us to offer you higher yields on deposit accounts and lower rates on mortgages and HELOCs. And isn’t that what banking is all about? Our Personal Bankers are there when you need them. Maximizing your money is a big part of our promise, but there’s an equally important reason to bank with VirtualBank, personal service. Each accountholder is assigned a dedicated Personal Banker, one person who’s accountable and responsible for your satisfaction. Banking and lending clients have an extraordinary level of privacy at VirtualBank. You may not be aware that most online banks today outsource the majority of their product fulfillment to a third party. When you take out a loan for instance, these banks give your personal information to multiple lenders. Unlike other banks, VirtualBank does not send your private information into cyberspace. We take care of your lending needs in-house so that we can control your service experience and guarantee that your privacy is protected.