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JPMorgan Chase Bank: Current Interest Rates, Home Loans, Credit Cards, Reviews & Complaints

Chase
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Chase
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JPMorgan Chase (NYSE: JPM) is one of the largest and oldest banks in the world. It is based in Manhattan, and has leading business units in investments, financial services, asset management and private equity. As of early 2013, Chase has assets of 2.4 trillion US dollars, making it the largest bank in the United States, ahead of it's "Big Four Banks" competitors: Bank of America, Citigroup and Wells Fargo. Though the bank and its president/CEO Jamie Dimon have come under increased scrutiny over the past few years, JPMorgan Chase continues to dominate the global consumer banking industry.

Chase is one of the world's most recognizable brands in products as diverse as credit card services, mortgage loans and retail and online banking products in the USA, such as QuickPay and including CDs, car loans, savings accounts, and other consumer finance products. Chase Home Mortgage offers diverse residential mortgage products such as 30 year fixed, 15 year fixed, 5/1 ARM, FHA Loans and VA Loans. Over the past few years, Chase's mortgage division has consistently been the second largest originator in the United States, trailing only Wells Fargo Home Mortgage.

One of the biggest advantages that Chase Bank offers to consumers its nearly unmatched convenience. As of this writing, Chase operates over 5000 branches and more than 16,000 ATM locations across America. Additionally, you can find a Chase location in more than 80 countries around the world, making Chase a bank of choice for those who frequently travel nationally or internationally. No matter where you go, you will very likely be able to find and utilize a Chase branch or ATM.

Chase Bank also offers almost every financial product that you can think of all under one roof. If you're looking to work with just one bank for your home loan, certificates of deposit (CDs), savings/checking accounts, and so on, you will be able to do with Chase. Furthermore, you can manage all of these accounts online or via your mobile device, where Chase Bank has invested heavily in its online banking services and mobile banking applications.

As you can see, there are many reasons to bank with Chase. That said, there are also reasons to consider looking elsewhere. The first reason is product expertise. If you are looking for a home loan, for example, it may make sense to work with a mortgage banker that has specialized in originating mortgage loans. A mortgage bankers loan officers may do a better job of explaining your options, and it's very likely that the entire process will be faster. The second reason is price. Though Chase and the other large banks offer convenience and a wide array of products. It is also generally more expensive to bank with them. Third, if you work with a community lender or credit union, you will be working with a bank that's more connected to your community and may be willing to go above and beyond with its customer service.

Ready to find the right lender for your mortgage, CDs, savings accounts, and more? See how Chase Bank's interest rates stack up against other top national and community lenders today!


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Chase
Customer Reviews
5
Average customer rating:
2.8
2.8 out of 5 stars

Chase Customer Reviews and Ratings:

Jim Roberts reviewed Chase
November 15th, 2013
3
3 / 5 stars

Chase too big to caremy experiences with chase have been impersonal and overall not good. staff is low quality, doesn't seem to be happy in their job, and treats customers like a number. I would rather go to a smaller bank that actually cares.,,,

MHarris reviewed Chase
July 31st, 2013
3
3 / 5 stars

I had a CD at the chase bank for over 20 years and I ended with an interest rate of 0.45 percent. I have never run into any problems with chase bank, they are customer friendly, and are always there to help me. My debit card has been damaged a few times,

Mitchell Carter reviewed Chase
July 31st, 2013
2
2 / 5 stars

All my friends told me not to trust Chase, but it's just down the street from my house, and not far from work. However, my friends were right: this bank is terrible. I can't complain about the employees or managers, but I can complain about the constant

BankingGuru reviewed Chase
July 26th, 2013
5
5 / 5 stars

My wife and I just recently had to get refinanced on our mortgage loan. Long story short, we have been going through some financial troubles this last year and needed to lower our monthly payment badly. Chase made it super easy for us to get it done and a

David Miller reviewed Chase
July 26th, 2013
1
1 / 5 stars

Horrible service, I dont know how Chase can stay in business. A bunch of BUFFOONS working there nobody takes responsibility always passing the buck. It took them 6 months to tell me that I would not be approved for the mortgage because some appraisal issu

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